Primary Healthcare, Nursing and Neonatal Screening

Professor van Servellen is a noted author, consultant, and educator. Her book: Communication Skills for the Health Professional: Context, Concepts, Practice,

and Evidence is in its 3rd edition and will be available September 2018. She completed her BS and MS in Nursing at the University of California, San Francisco

and her PhD from Stanford University, Palo Alto, California. She has published extensively on issues of quality care, treatment adherence, and patient satisfaction

and obtained research funding on these topics. She is a reviewer for several journals including those in Nursing, Psychology, Public Health, and Social Science

in Medicine. She is an editorial board member for Nursing and Health Sciences. After retiring from UCLA (2007) she held positions in research and administration

at three additional major universities. Her passion about communications and quality care are quite obvious from her widely read publications and invitations to

consult in the US and aboard.