Ahmed Al-Mandhari
Sultan Qaboos University Hospital ,Oman
Title: Quality and patient safety indicators for primary healthcare services: The need for good mixture
Biography
Biography: Ahmed Al-Mandhari
Abstract
Healthcare systems are striving towards improving quality of health care services and secure patient’s safety. Various tools have been implemented, however, the success of these tools depends on how valued and reliable measure these tools are using. Therefore, it has been expressed by many accrediting and certifying systems that healthcare institutions must create a monitoring system that is relying on evidence-based indicators. The healthcare system in Oman is no exception from such track. Ministry of Health worked on developing a list of indicators that are used to assess the level of quality and patients’ safety. These were developed following a systematic and scientific manner. The paper will share this experience and the impact of such exercise on outcome of care.