Takafumi Atarashi
Open Medical Consulting/AKT Consulting Group K.K, Japan
Title: Gaps between Patient and MD
Biography
Biography: Takafumi Atarashi
Abstract
How should we improve patient satisfaction? As a result of taking a questionnaire to more than 1,000 people, something what the patient is seeking has come to light.
There is a big gap between the doctor and the patient. With the development of the Internet, as patients know the state-of-the-art medical information, do patients feel uneasy about medical care.
While seeking something about good medical care for the patient satisfaction improvement, think about products that will create a new medical market.
What product which increases patient satisfaction will be given.